To provide and promote vocational training equitably, with quality and integrity. We expedite this by working together with business to provide appropriate and high quality training.

Key Training & Personnel aim to provide high quality vocational training programs that:

· Empower clients to meet their full potential

· Are relevant to the workplace

· Bring real and meaningful benefits to all participants, including employers

· Develop our own staff and associates and

· Comply with the requirements of the Government as well as our obligations as a Registered Training Organisation.

Key Training & Personnel and Trainer/Assessors have a responsibility and shall:

· Have regard to the interest of the individual client and society in carrying out the policies of Key Training & Personnel.

· Demonstrate integrity and humanity and avoid all discriminatory practices including those relating to race, sex, religion and politics.

· Respect the confidentiality of information, which comes to themselves in the course of their duties.

· Engage in continued learning to improve managerial and technical competence and pursue new ideas and advances in technology.Not injure or attempt to injure, maliciously or recklessly, directly or indirectly, the professional reputation, prospects or business of others.

We deliver Nationally Accredited courses in a number of areas including:

· Retail

· Business - Office Administration

· Transport and Distribution - Warehousing

· Food Processing - General Foods

· Frontline Management

· Process Manufacturing

Each participant/trainee receives a Graduation Certificate or Statement of Attainment, whichever is applicable. These are Nationally Recognised Tertiary Qualifications.

As a commercial training organisation with extensive expertise in training we value our reputation as a provider of value for money with innovative and flexible training programs. We believe the key to our success lies in our customer-focused approach.

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Course Enrollments and Completions in VIC

Our client base is diverse, extending from corporate organisations to not for profit organisations, from accounting, finance and legal firms to retail outlets, from timber and steel industries to food processing companies plus many more.

"My employees found the trainer from KT&P very helpful. They learnt a lot during their course of studies, with this being reflected in their effective work procedures"

Sam Laser, Director
Sam Laser & Co Accountancy

"We [Storage King] have enrolled the majority of our Victorian staff in the Certificate III & IV in Retail and have found this course invaluable in helping our staff understand the importance of customer service and how to understand our key performance indicators. This knowledge has improved the performance of our Managers and has reflected in improved business performance. We are so happy with the results, that we are now undertaking this training in NSW and QLD."

Gary Steegstra, Victorian Operations Manager
Storage King

"We have been so pleased with the level of professionalism of the KT&P organisers. They have proven to be a great source of information and the resulting training has been both flexible and of a high calibre."

Simon Payne, Manager
ParaQuad-Paraplegic & Quadriplegic Association Victoria

"Our employees in training feel very supported by Key Training & Personnel. We have all been impressed with the professional service adopted by KT&P and will happily recommend them to our business associates."

Geoff Leahy, Managing Director
Lyppard Victoria Pty Ltd

"The warehouse training delivered in our workplace has been great. We found the learning materials and the attention the trainer gave to each employee of great value to us. Key Training & Personnel have been a pleasure to work with."

David Wedlake, Managing Director
Victorian Cold Storage Pty Ltd

"As General Manager at Moka Foods I would like to take the time to extend a very special thank you to all the personnel and training staff at Key Training for the very positive input that they have had on all of our production staff. As I was the one responsible for sitting in on all the training classes it was interesting to see the changes in staff as the classes progressed further into the course. The staff now work with a better understanding in procedures and take pride in whatever they do, thus achieving a better quality product with less waste.

Once again I would like to thank you all for helping Moka Foods with the positive changes that have occurred, this would not have been achieved without the help of your very flexible and patient training staff."

Arthur Karanicolas, General Manager
Moka Foods - The Frozen Food Specialists

"We would like to express our gratitude for the time your company and staff have invested in our company. The benefits our organisation has received over the course duration from staff inductions, how to ask for extra purchases and even extra profit from ideas the staff has introduced are very exciting.

Thank you for modernising our team and business conduct!"

Theo Paboukis, Director
Mount Waverley Charcoal Chicken

"As a result of my staff undertaking the training and working towards a nationally recognised qualification, it has allowed our company to tender and enter into government contracts and make us a competitive player in our industry. We have been impressed with the professionalism of Key Training & Personnel and are now seeing the true benefits of the training."

Geroge Iliopoulos, Managing Director
Dandy Soft Drinks Trading as Agora Merchandising Group

In delivering training programs we work within a partnership model of training. We guide our participants/trainees through the training and assessment process with regular contacts from our trainer/assessors, along with input from coworkers.

Our services are tailored to suit the needs of the workplace along with the requirements of the accredited training program in which participants/trainees are enrolled.

All Key Training & Personnel staff who liaise with our clients or deliver our training programs are well qualified and knowledgeable. Key Training & Personnel has a commitment to ongoing staff development that ensures highly skilled staff and professional work practices are maintained.

With qualified and experienced trainers/assessors we know how to adapt our services to meet industry needs whilst at the same time addressing competency based curriculum.

Notably our experience with non-English speaking background and low literacy level trainees provides for a well rounded training program for all participants/trainees.

We encourage and support all participants/trainees including, but not limited to, those under-represented in the community and those with a disability.

Key Training & Personnel proudly sponsor the following organizations:

· Variety Christmas Party for Special Children

· The Cancer Council Victoria

· Wheelchair Sports Victoria

· Moira Foundation